Hillhead

I wonder how sympathetic the club will be to any members cancelling within the 21 day full refund cut off? 

This would seem to an exceptional circumstance.

As a separate issue I think there is so much that is wrong with the way we allow our essential service companies to either be owned by a foreign enterprise or run on a profit first basis. I don't think any Regulator of these services, be it water or energy etc. have any teeth at all. Their remits and power are too diluted.

You're right Ttda, Welsh Water is a not for profit organisation. 

The Hillhead site is open as usual and the site team is following guidelines from South West Water.

Sounds like a cop out to me.  "Sorry you became ill but we did as SWW said".

I would hope that as a minimum Hillhead has shut the showers, turned off the water supplies, and told everyone to only use bottled water.  I feel sorry for those who have already contaminated their containers and van systems.  

I wonder what would happen if someone who was staying on the site fell ill following their stay there. Surely they would be able to sue the club because of it's duty of care for those staying on the site.

We regularly use a cottage on Dartmoor that uses piped spring water, and it’s never been an issue. I believe it doesn’t come to the surface, but is piped direct from the underground spring.
One very hot Summer, (the whole Moor was parched) springs were drying up, and farms, properties were busy having deeper bore holes drilled. We arrived to find a very worried cottage owner, who had to tell us we might be a bit limited on water usage, but they had got a big tank on-site, and could we manage? All part of holidaying somewhere different for us, we didn’t bat an eyelid, but someone else had kicked up a bit of a fuss. He’d no warning of when bore hole was to be drilled, so couldn’t pre warn us. It was just one half day as it happened, not a worry.

But this is different. Different type of supply, thousands affected, and terrible initial communications.

I am getting heartily sick of hearing big companies, MP’s, high earning CEO’s, those in positions of power using the word “sorry”. It’s becoming meaningless, debased. Not good enough. 😡

"I am getting heartily sick of hearing big companies, MP’s, high earning CEO’s, those in positions of power using the word “sorry”. It’s becoming meaningless, debased. Not good enough."

Don’t forget "we are working very hard" as well. Another meaningless phrase🙄.

I agree WN. Nobody should be allowed to make money out of supplying water. I expect the CEO and the shareholders will still get their payout. SWW are a disgrace and I expect many others aren’t far behind. Although I admit SWW make it very easy for me to pay our bill!

we were at Hillhead site when all this started. The team there were operating like when the covid crisis was apon us, doing extra cleaning. They were also delivering 2 bottles of water to each van and advising us to boil our water. So please don't blame the team there they were working with what they had.

I don’t think anyone blames the site team for anything, Joanie, but CAMC should have alerted people with bookings without needing to be prompted.

Apparently, the Hillhead reservoir is still not completely clear of the bug.